Blue Coat: Vendor partnerships will reap benefits for users

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Behavioural patterns of mobile users
Behavioural patterns of mobile users

Technologies need to be more transparent and vendors need to work together for the benefit of users.

Speaking to SC Magazine, Chris Pace, director of product and solutions marketing at Blue Coat, said that security should be about keeping people safe and called on vendors to form more partnerships to achieve this.

Pace said: “We encourage technology partnerships as we see it as two halves of a whole solution and we want users to be as safe as they can be. Also, security vendors need to cooperate more, start getting better and understand where your technology is fit for organisations.

“We can say that without transparencies, technologies are not as great as they could be.”

Asked about recent comments made by Dinis Cruz, principal security engineer at Security Innovation, on the need for underlying source code of technology to be more transparent so users know what they are dealing with, Pace agreed, saying that this makes sense at the technology layer.

“But what is good for business is an understanding of the underlying technology. The big vendors are stuck with so much security technology and users say that they cannot trust it to do all the things.

“We run the risk of being irresponsible if we say we can offer 100 per cent security and it is how we contribute to the market and the security professional has the right to question as a buyer and user.”

Pace went on to say that the next step after mastering technology should be to understand human behaviour and how users interact with technology, saying that vendors and users need a better understanding of how people work inside the business, as "the human is a lot less tangible than an application in a data centre".

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