Around half of organisations suffered a data loss from Microsoft's Exchange Server and Office SharePoint Server in the past year.
According to research by Kroll Ontrack of 326 people, 42 per cent reported that they have experienced at least one Exchange or SharePoint data loss in the past year, while 25 per cent reported multiple data losses. The degree of severity of data loss varied, with 20 per cent categorising their loss as a level one, defined as a severe disruption, such as a down system.
Over half (59 per cent) also reported that it took at least half of a business day to recover from that loss, while 14 per cent lost multiple days and five per cent claimed they never recovered from the loss. Sixty per cent of respondents said the financial impact of their data loss was £30,000 or greater and three per cent experienced a loss of more than £615,000.
Robert Winter, chief engineer at Kroll Ontrack, said: “Email and Exchange is involved at every level of business life. Losing that information is debilitating, putting a great deal of recovery and restoration requests and thus burden on IT.
“Based on the results of this survey, it is clear that data loss events on these business critical applications remain an ongoing challenge for IT. A single data loss and recovery event can escalate very quickly and become extremely expensive to an organisation. However, there are tools that can granularly restore items, messages, attachments and even notes and contacts, eliminating the need for a backup recovery server.”