Global firms struggle with digital change, UK yields positive results

According to the World Quality Report 2015, the speed of digital transformation is boosting the importance and pressure on quality assurance testing. Capgemini and Sogeti's annual study interviewed over 1,500 CIOs, IT directors and testing leaders from 32 countries.

More than half, 55 percent, of global organisations recognise application functionality changing too quickly as their biggest challenge. Moderately-paced economic growth and relative decoupling from the fiscal commotions in Europe have improved the direction for enterprise IT in the UK.

UK businesses identified customer experience (82 percent) as a higher IT priority than security (79 percent) as organisations come to grasp the thriving importance of providing customers with a smooth, seamless experience.

Up to 80 percent of UK respondents said that they are using agile development methods for application security assurance activities in the development or coding stage. This is much higher than those in the USA, Germany or France. DevOps principles are being used by 83 percent to advance time to market.

UK businesses experienced a three percent year-on-year increase in spending for quality assurance and testing as opposed to the nine percent global increase. The UK spends more of its budget on new transformational projects (53 percent) than traditional maintenance (47 percent).

Mark Scott, Business Development Manager, UK Testing Leader at Capgemini says, “UK businesses have long used offshore support to push down testing and quality assurance costs as much as possible, and is one of the reasons we've seen UK budgets hold steady in this study. However, there is a growing trend for UK organisations to take advantage of the niche onshore support now available.”