IT managers encouraged to overcome the fear of deleting backed up files

A fear of deleting backed-up files is causing storage costs to rise, as files are 'deduplicated' over and over.

Speaking at the Symantec Vision conference in Barcelona, Deepak Mohan, SVP information management group at Symantec, said that the amount of information is growing every two years and leading to major storage problems with associated costs, while budgets stay flat.

He asked why there is a need to keep everything forever and why are people afraid to delete. “The delete key is the least used, does it need to be the most used? It could be important, are we afraid that the compliance people may ask if they need it or if they need it to recover from a disaster. Do you really need to save hundreds of copies? People do not know what to save or delete, so they save everything forever,” he said.

Mohan said now is the time for better management, as costs and the cost of legal discovery will continue to go up while people are 'deduplicating everything'. They are ending up with multiple data stores, multiple controls when they should be able to manage from a single console, which Symantec offers.

Speaking to SC Magazine, Mohan said that the fear of deleting is always there and one of the fears is if you delete a file someone will come and ask for it, or a lawyer will need it or it will be required for compliance, so there are two sides of the equation.

He said: “Look at the CISO, he has two goals: if he has devices he should be able to review them; but he should also be able to get rid of information in seven years, but if after seven years he wants the information and it has been kept he will need to find it. Then you have to pay discovery experts to find it, so they would rather set a policy to get rid of it at regular intervals. The point I want to get across is you should store one copy in the archive and set rules on it, rather than backup for hundreds of copies.”



Sign up to our newsletters