Patching swallows working time, with a third of administrators forced to work late to keep up-to-date

Half of organisations face downtime as a result of applying patches.

According to a survey of 276 UK-based IT decision makers, 53 per cent are affected by downtime when patching, while 29 per cent were patching out of hours.

With Microsoft and Apple both releasing patches this month, the survey also found that 44 per cent of respondents reported that the biggest pain around patching was the frequency of releases, followed by supporting remote users (39 per cent) and the time taken to deploy (38 per cent).

Seann Gardiner, EMEA sales director at Dell KACE, that commissioned the survey, said: “Patching takes up a lot of time for businesses of all sizes, and they are keen to look at ways that they can reduce this burden on their IT teams. Automating patching and deployment can take away both the manual labour that is required to get updates out to end-users, while reducing the impact that patching can have on both end-users and the IT staff.

“Taking the right systems management approach can help streamline the process of getting patches out to end-user machines, giving IT more time to concentrate on value-generating activities for the business.”

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