Tripwire Enterprise uses both agent-based and agent-less approaches to assess and maintain server and device configurations and keep them in line with both company and federal policy. It includes standards such as FISMA, as well as regulations such as HIPAA, GLBA and PCI DSS.
It combines many policy sources with several platforms and device types, which results in over 215 pre-built and customisable policies right out of the box.
Installation is quite straightforward and is launched from an executable and lead by a short installation wizard. At the completion of the wizard the web-based management interface can be launched and initial configuration can begin. The interface is a bit awkward to use. It took us a few minutes of clicking around and reading the documentation to really get a feel of how to use the product.
Policy configuration is also a bit tricky. The root policy tree is empty to begin with and we had to go through the documentation several times to complete the configuration and get things up and running before designing and assigning policies. However, it does a great job of offering flexibility in policy configuration and once we had a feel for it we found it to be more comfortable to navigate and use.
Documentation consisted of three PDF guides. The installation guide provided clear step-by-step instructions throughout the entire installation process, while the user guide offered an in-depth look at configuring and managing the product. The reference guide gives some logging and integration information, as well as working in the product's command line interface. All of the guides included many screenshots and configuration examples.
Tripwire offers both standard and premium support at an extra cost. The levels provide different support options ranging from phone and email support hours to accelerated response times and named contacts. All customers receiving support can also access a large web-based community that includes downloads, forums and a knowledgebase.
At a price just over £4,530 before server and device licences we find Tripwire Enterprise to be average value for the money. While it does offer a lot of policy features we find it is difficult to use and has quite a learning curve.