Absolute Software has added Remote File Retrieval to its Software-as-a-Service (SaaS) solution Computrace.

According to the company, the data leak prevention (DLP) feature allows IT administrators to use the Computrace cloud to identify and retrieve sensitive company files that are exposed on endpoint devices. This can be done proactively to mitigate the risk of data loss, or as an emergency response action on missing or stolen devices prior to remotely wiping the hard drive.

The Remote File Retrieval feature can be initiated by Computrace customers 24/7 via their online customer centre portal and once a file is selected for remote retrieval, the file is unobtrusively downloaded to the secure Absolute Monitoring Centre where it can be accessed by authorised staff. The feature is now live in existing customers' customer centre accounts at no additional cost.

Rob Chase, chief operating officer at Absolute Software, said: “Our customers deploy Computrace for two main reasons: better day-to-day tracking for improved policy, compliance, risk and device management; and the ability to reach out and take action on those devices in an emergency such as a device loss or theft.

“Our customers have always enjoyed the fact that Computrace could track and secure computers via the cloud, even when they are outside the corporate network. In today's increasingly mobile world, it is essential to maintain visibility and control over all your computers. Remote File Retrieval provides an essential cloud tool to protect corporate data that might be at risk.”