Apple halts contractors listening to Siri recordings, will offer opt-out

News by Robert Abel

A former Apple worker has claimed that company contractors regularly hear user conversations, including confidential medical information, drug deals, and recordings of couples having sex

Apple will temporarily suspend its practice of allowing human contractors to grade snippets recordings of Siri conversations for accuracy.

The move follows a Guardian report in which a former worker claimed contractors regularly hear confidential medical information, drug deals, and recordings of couples having sex as part of their job. 

While Apple says user requests under review aren’t associated with Apple ID and that responses are reviewed under strict and secure conditions, Apple’s terms of service were less clear about the presence of humans outside of Apple listening and  only noted that "certain information such as your name, contacts, music you listen to, and searches is sent to Apple servers using encrypted protocols."

Moving forward, Apple said users will have the ability to choose to participate in grading. 

This article was originally published on SC Media US.

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