Barclays steps up fraud fight

News by Joy Persaud

Barclays has produced a new five-minute video aimed at helping customers to keep themselves safe online.

Barclays has produced a new five-minute video aimed at helping customers to keep themselves safe online.

 

The video, presented by television reporter Spencer Kelly, tells viewers about the key risks, such as phishing and malicious software, advising people on what to do to avoid falling foul of the criminals.

 

Barclays claims that previous initiatives have seen a dramatic fall of 91 per cent in the amount of money lost to fraudsters from 2006 to 2007 and it says it is the only UK bank to have seen a reduction in the number of phishing attacks.

 

This latest move follows the bank's introduction of PINsentry in 2007 – this is a handheld card reader that uses chip and PIN technology to verify customers' identities for online banking. Earlier this summer, Barclays offered all customers a free full security software package from Kaspersky, which includes antivirus software, a spam filter, parental controls, spyware, adware and firewalls. All customers registered for online banking are eligible.

 

The Barclays video can be seen at: www.barclays.co.uk/video

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