Radialpoint has announced its launch in the UK with the acquisition of Casero.
A provider of online backup and media sharing solutions for ISPs, the acquisition of Toronto, Canada-based Casero sees Radialpoint take a stronger position in the broadband market by offering the solutions required to address the most common and frustrating IT challenges in the digital home.
Radialpoint's private-label end-to-end service offerings for the digital home now include internet security services to help protect against malware, a firewall and fraud protection services, along with Casero's online backup and sharing service.
Trond Neergaard, Radialpoint's general manager for EMEA operations, explained that the deal was completed last year. The company has acquired software that sits on the PC and backs up data to a hosting centre. Broadband customers will now be able to use the technology to connect all IP-connected devices together.
Neergaard said: “There are so many devices in the home that the ISP will be called about, what problem do people have and what is the root cause? The ISP applied the broadband pipe and the added value of services, but wants a better relationship with the customer and wants a screen to help with the extension of the customer.
“The home has so many devices that cause so many problems, so where can the customer get advice? If they don't have the phone numbers or access it can be a problem, so we are putting all things into one suite.”
Neergaard explained that the internet security suite combines 12 components including a firewall, anti-spyware, host intrusion protection and WiFi.
“Also, the component will be specific to their requirement, so if a critical update is issued then it will automatically apply it, and every week or two weeks the user will see what malware has been blocked. If you have subscribed to the anti-virus it will notify you if it is switched off,” he said.
Hamnett Hill, CEO of Radialpoint, said: “Completing the acquisition of Casero increases Radialpoint's customer base to 20 leading ISPs worldwide and opens the door to more than 50 million subscribers for our end-to-end digital home services offering. Our addressable subscriber base now includes one in every three broadband connected homes in North America and Western Europe.”