Strengths: Protects endpoint devices from all types of security threats
Weaknesses: None that we found
Verdict: The more time we spend evaluating the product, the more impressed we become with it. We rate this product as our Best Buy
The BigFix offerings are all driven from the Unified Management Platform or BigFix Enterprise Server (BES). This core technology allows for many different services to be applied to an organisation.
This product is very robust and, is one of the few products which crosses the boundaries of types of endpoint control.
The BigFix tool provides everything from anti-spyware to anti-virus to enforcement of encryption on removable media. These features, are controlled through a single console, making it convenient for administrators to define the security posture of their organisation.
Another unique feature of the product is the tiered structure of the BES, which allows for installation with a minimum of additional hardware required. In small deployments, it is possible that extra hardware may not even be necessary.
In order to download the fixlets from the service at BigFix, you need a Windows 2000 or a Windows 2003 server. The server is the only part of the installation that touches the internet.
For scalability purposes, BES can use existing devices as relays. Not only do these relays help reduce overhead on the BES server, but they also reduce network traffic. In a large environment, a relay can be deployed at each geographical location to save bandwidth. The server only downloads the fixlet messages, the console is where the policy is created.
The BES Client software (also known as the BES Agent) can be installed on almost any release of Windows, including 95, 98, Me, NT, 2000 and XP. It can also run on Red Hat Linux, SUSE Linux, Solaris, HP-UX, Macintosh OS X and AIX.
BigFix includes 24/7/365 support to all users with no additional charge. There are also extended options. The premium option gives priority and faster access to engineers than standard support.
The pricing is based on per seat licensing. This puts the BigFix product at the low end of the price range.