Businesses persist with Exchange 2003 as upgrade to 2010 provides concern

News by SC Staff

Budget and fear of disruption are the largest concerns when it comes to an upgrade to Microsoft Exchange 2010.

Budget and fear of disruption are the largest concerns when it comes to an upgrade to Microsoft Exchange 2010.

According to a survey of 250 IT decision makers at large UK organisations, while the majority of businesses (77 per cent of all respondents) are planning to upgrade, budget implications of the switch were cited highest among the reasons for delay, with the majority of Exchange upgrades likely to require the replacement of legacy servers and software.

However only eight per cent of businesses have already upgraded to Exchange 2010, with the majority of IT departments using Exchange 2003 (55 per cent) and Exchange 2007 (35 per cent).

Also, just under half (46 per cent) predicted that they will opt to work with a continuity service or third party provider to ensure consistency and availability of service during the migration process, with 15 per cent saying that this move will be 'necessary' to turn to third-party assistance on installation and ongoing management.

Peter Bauer, CEO and co-founder of Mimecast, said: “Exchange 2010 has undoubtedly improved performance and enriched functionality as compared to Exchange 2003 and 2007 and this survey shows clearly that with the exception of businesses looking to move to a fully hosted email environment, Exchange 2010 is on everyone's agenda.

“However, it's equally clear that there are concerns about the potential cost and complexity of the upgrade scenario, and indeed the migration exercise itself.  Businesses need to know that Exchange 2010 does not necessarily need to be a painful upgrade, nor does it necessarily mean a substantial increase in on-premise hardware footprint.

“Email is one of the most critical systems in the enterprise, and companies have to consider how they will backup or archive their data when moving to, and using, Exchange 2010. As if this were not enough, a consistent email service must be provided during the move. On paper this may sound simple but in reality this is rarely the case. It is therefore not surprising that nearly half of IT decision makers plan to use some sort of third party service to ensure they can provide a consistent service during the migration.”

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