Citicus One vR.35
Strengths: Reporting, visualisation of risk data for all levels of users. Scales to handle large environments
Weaknesses: Nothing to note
Verdict: Strong assessment-driven risk tool
Citicus One is an integrated system for organisations to automate their IT governance, risk and compliance management processes. It uses an asset-based risk assessment approach and can be used as an efficient, constructive and continuous method of measuring and managing information risk - and other areas of operational risk - across an enterprise. It can conduct tens, hundreds or thousands of risk evaluations, and keep them up to date efficiently.
This tool is available as both installable software and as an in-the-cloud, hosted service. The on-premise solution is supported on MS Windows Server 2003 or above, MS SQL Server 2005 or 2008, and requires .NET 3.5 and for user management is fully integrated with Active Directory.
Assessments deliver evaluation results that create individual issues or action plans for follow-up or remediation activities. Assets can be imported via a simple object access protocol (SOAP)-based web service from configuration management database tools or other data sources. Citicus One will help link issues with action items to establish the required control improvements to remediate or manage risk. Interdependencies between assets can be recorded so that risk dependencies can be tracked. There is a workflow/remediation capability to assist with this effort. It uses web-based data collection forms, including asset criticality assessments and risk scorecards. These ensure that objective and consistent data is recorded that identifies risks to business applications, IT infrastructure and outsourced services.
The user interface makes it easy to configure the control assessment framework using one's own local security policies and regulations, or one can use the built-in control libraries covering areas such as ISO 27001, PCI DSS, Information Security Forum's Standard of Good Practice (ISF SoGP), NIST, vendor assessment/third-party, physical security and SCADA requirements. The process is completely UI driven with no coding necessary. A simple pull-down menu drives the entire process.
Remediation planning is supported through recording risk and compliance issues and the specific action required to resolve these. Actions can then be assigned to individuals, budgeted and tracked to completion. The completion of remediation activity automatically updates compliance and risk ratings. Incident-reporting templates are available and can be customised to one's needs. Using remediation and incident management tools, one can quickly automate the linking of actions to specific controls and users can generate a risk scorecard by asset.
Reporting is a strength of this product. It is role-based, so it is easy to deliver an executive dashboard or a more detail-based home screen for an analyst. Reports are largely graphical and interactive and include dashboards, risk and compliance league tables, heat maps, trend reports and risk dependency maps.
New features in v3.5 include an automated workflow capability for assessment and remediation functions. Also new are analytics to provide a prediction of likelihood of incidents. The prediction capability does not deliver a risk number, but rather a ranking based on the status of various controls.
The documentation is integrated with the software and is cleanly laid out. Standard phone, email and web support is included in the first-year price and is 18 per cent thereafter.