A report by Butler Group released today claimed that large projects in areas such as enterprise resource planning, customer relationship management and supply chain management are not well utilised because of the software's scope and complexity.
The cost and difficulty of changing the systems and the difficulty of knowing how to extract the most value are also factors.
Owen Cole, technical director UK and Ireland at F5 Networks, claimed that in addition to the challenges of cost and complexity, one of the main problems is that developers do not foresee how applications are going to be used in the real world.
Cole said: “At the point where they think they've finished the application, many more security and network problems can arise. When issues do arise, the network manager blames the application developer and the application developer blames the network manager.
“The most common reaction is for the network manager to buy more bandwidth, but this isn't necessarily going to help because the reason the problem exists is almost always multi-faceted.”
Cole further claimed that companies deploying applications for mission-critical projects must create a virtual team, which should include the application developer, network manager and security manager, to plan the roll-out and involve all interested parties in the planning stage.
This team should then look at the application it wants to roll out and decide what it will deliver.
“Continuing to invest in applications without thinking about their delivery can increase security threats and affect employee productivity levels at a time when businesses need to be as agile and competitive as possible,” said Cole.