Product Information

Cyberoam CR1000i v9.5





£5,615 for base unit with one-year maintenance support

Quick Read

Strengths: Easy-to-deploy and integrate device with many features

Weaknesses: Firewall configuration and rules are tricky to set up

Verdict: Solid UTM with some extra features to create user-based policy

Rating Breakdown

SC Lab Reviews

Reviews from our expert team

Value for Money:
Ease of Use:


The Cyberoam 1000i appliance comes fully loaded with many great features for broad gateway security. These include basics such as firewall, gateway anti-virus and IPS/IDS. It also packs a more serious punch with a full-scale internet access and filter policy engine. With this engine an administrator can restrict or open internet use by bandwidth usage, surf time and data transfer.

A specific URL filter policy can also be set up and the device comes with a spam-filter engine that can tie directly into the existing mail system. Anti-virus, anti-spam, content and application filtering, plus IDP modules are available as subscription services.

This product is simple to operate straight out of the box. Once we unpacked the appliance and placed it into our test network, we accessed a short setup wizard from the web GUI and the CR1000i was up and running in minutes with an almost complete configuration and default policy. The web GUI itself is simple to use and intuitive to navigate. We found creating policies easy and most were already created by default. The only problem we did run into was that the firewall rules were tricky to configure and it took us some time to get it working properly.

The device performed very well under test. The IPS and firewall worked wonderfully together to thwart even our most brutal attacks. We also found the Active Directory integration to create user- and group-based policy on our existing structure useful.

Documentation in PDF format can be found on the website. The quick-start guide, although only a few pages long, nicely describes the initial deployment and setup. The user manual is quite detailed and provides many screenshots and configuration examples of the inner workings of the appliance.

Cyberoam offers many levels of support from basic, which includes updates, email and phone support during office hours, to premium, which adds 24/7 support and much faster problem response times. Also available on the website support area is a knowledge base and technical documentation.

The appliance with one year of basic support costs £5,615, which puts it towards the upper tier of the price scale. However, we find this appliance to be good value for money based on its large feature set and ease of use.

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