Dropbox does not have business or enterprise in its DNA, according to EMC Syncplicity's head of marketing Jeff Schultz.
Responding to the news last week of the launch of Dropbox for Business and the addition of single sign-on (SSO) technology to its administrator console, Schultz said that this move was no surprise considering how many vendors call themselves ‘Dropbox for Business'.
However Schultz said that rather than trying to tack on business tools after the fact, IT administrators should ask themselves whether this gives them control and visibility over file sharing, or if it does reporting and is there an option to keep company files inside your own data centre?
He said: “Does it give you control and visibility over file sharing? Users want to share folders inside and outside the organisation and will find a way to do it. Make sure your organisation's file sync and sharing solution allows IT to either restrict sharing (if that's your policy) or allow it. And if you allow it, make sure your solution gives you the tools and reports to always know what has been shared, and with who.
“Can you restrict where users access files? File sync and sharing solutions make it easy to access file anywhere, but sometimes, that's too much. You may want to restrict file access to domain-attached devices and restrict use of public or home machines, or kiosks. You may also need to have different authentication requirements in different locations (for example, require two-factor authentication in some countries but not others).”
He also said companies should ask if their solution allows for new users to be added easily and for privileged access to be managed efficiently, and does this work with existing mobile device management technology?
“Do you get the enterprise-level reporting you need? Understanding usage at scale, and keeping tabs on all your files is critical. Can you monitor storage and create chargeback reports for different departments? Can you monitor bandwidth utilisation? Can you audit by user, file, folder and device so you always have visibility into where your corporate assets reside?” he asked.
“While single-sign on (SSO) is a really important feature for businesses, it's only a start. True support for businesses and enterprises must include features that support IT in every gamut of what they do, from securing the environment to setting controls, deploying users at scale, providing end-user support, and monitoring the system every step of the way.”