EMC Documentum IRM
Strengths: Highly customisable platform with dynamic control of rights and policies that become effective immediately
Weaknesses: None that we found
Verdict: A fully-integrated product with very good value for the cost. We rate Documentum IRM Recommended
EMC Documentum IRM brings complete document control and users' ever-changing needs into one product. Documentum goes beyond simple rights management. It is designed to dynamically adjust to certain rights and restrictions instantly. It can be used to control access to documents and email as well as assign rights such as copy and print. Documentum plugs right into Microsoft Office applications and Adobe PDF Reader.
We found this product to be straightforward and intuitive on both the server and user side. The management application itself resembles an MMC console: creating policy and managing users and groups is effortless. Users will find that this product integrates seamlessly into their applications as well. To protect a document, all a user has to do is click on a drop-down menu in the application and dole out rights and who gets them. Only this user can change the assigned rights, and at any time; the policy becomes effective immediately.
This product performed quite well during our test. It incorporated many great features into a streamlined and seamless process on both the server and client sides. It provided a high amount of document control that was not only easy to manage but simple and effective for users.
Three manuals are provided with this product. The first is an installation guide that covers installing and setting up the server components. The second is a full administration guide providing detailed configuration instructions for the server.
Finally, there is a short guide illustrating how to use the client application. All three guides contain many screenshots and configuration examples.
EMC provides three levels of support: Basic, Enhanced, and Premium. Each provides varying options, including phone and email support, remote technical support, case management and escalation support. The website has a knowledgebase and FAQs.
EMC's Documentum IRM is excellent value for money. We expected a higher price for this integrated product with a comprehensive feature set. Overall cost of ownership, however, is quite reasonable.