Essex County Fire & Rescue Service deloys integrated log management and security information and event management (SIEM) solution from LogRhythm.

Offering protection over 14 local authority areas encompassing a population of more than 1.5 million and 50 fire stations, the service was rolling out a virtual desktop infrastructure and in order to comply with GPG 13 and achieve regulatory compliance required to access the government's new Public Service Network (PSN), it selected the LogRhythm technology.

Chris Massie, ECFRS ICT security officer, said: “This, coupled with the solution's intuitive nature, has enabled us to make more progress in the first five days of deployment than we have over the past year using our previous log management tool.

“We were looking to implement a solution that would enable the proactive management of our cyber security and IT operations, not just a platform that would tick a compliance box. We attend an average of 24,490 calls a year – and we're increasingly dependent upon IT infrastructure to manage operations. Since deployment, LogRhythm's solution has already enabled us to identify and respond to a number of operational issues, which has made the running of our service more seamless and efficient.”

The service is also utilising the LogRhythm solution to improve its IT security procedures and optimise its operational efficiency and will use the platform to ensure the secure and efficient operation of its new control room, from which all emergency requests and 999 calls to the Service are to be managed.

Ross Brewer, vice president and managing director, international markets at LogRhythm, said: “Access to the government's PSN is undoubtedly essential for any public sector organisation, and with GPG 13 compliance now guaranteed, ECFRS can reap its benefits.

“Furthermore, ECFRS, like so many rescue and emergency service organisations, also faces the increasingly daunting challenge of protecting the security of its growing IT operations. By adopting a proactive protective monitoring approach, the organisation now has gained the deep level of network visibility required to significantly boost its IT security and improve operational efficiency.”