Facebook founder and chief executive Mark Zuckerberg has claimed that he is aware of privacy control concerns and that Facebook was working on solutions.
In an open letter published in the Washington Post Mark Zuckerberg claimed that the site sometimes moves too fast, and after listening to recent concerns, it was responding.
He said that it was a challenge to keep its 400 million users satisfied over time, so it had to move quickly to serve that community with new ways to connect with the social web and each other.
He said: “The challenge is how a network like ours facilitates sharing and innovation, offers control and choice, and makes this experience easy for everyone. These are issues we think about all the time. Whenever we make a change, we try to apply the lessons we've learned along the way.
“The biggest message we have heard recently is that people want easier control over their information. Simply put, many of you thought our controls were too complex. Our intention was to give you lots of granular controls; but that may not have been what many of you wanted. We just missed the mark.”
He confirmed that it was adding ‘privacy controls that are much simpler to use' and was ‘working hard to make these changes available as soon as possible' and was eager to get user feedback.
“We have also heard that some people don't understand how their personal information is used and worry that it is shared in ways they don't want. I'd like to clear that up now. Many people choose to make some of their information visible to everyone so people they know can find them on Facebook. We already offer controls to limit the visibility of that information and we intend to make them even stronger,” said Zuckerberg.
“Facebook has evolved from a simple dorm-room project to a global social network connecting millions of people. We will keep building, we will keep listening and we will continue to have a dialogue with everyone who cares enough about Facebook to share their ideas. And we will keep focused on achieving our mission of giving people the power to share and making the world more open and connected.”