FrontRange Solutions has announced the launch of a Software-as-a-Service (SaaS) version of its IT service management to include service catalogue and asset management capabilities.
This will be the first in a series of SaaS products under FrontRange's new SaaSIT brand. According to the company, the solution is targeted at dynamic and growing organisations seeking true SaaS solutions, while demanding enterprise class capability, flexibility and scalability.
The features include incident, problem and configuration management, an internal and external customer self-service portal and inventory and asset management.
Michael McCloskey, CEO of FrontRange, said: “We made a strategic investment to build the right products for the SaaS environment from the ground up. We are now ushering in the next-generation of IT service management solutions that scale to the needs of the largest enterprise customers around the world.”
Barry Smith, head of IT at Foster + Partners, said: “Foster + Partners has selected FrontRange's SaaS solution to enhance their ITSM capabilities. We look to utilise cloud services where possible to provide secure access to numerous locations in a reliable manner.
“We believe that by using FrontRange's solution we will save time and investment by being users instead of administrators of the solution. This allows Foster + Partners IT to focus on where we can add value to our business whilst FrontRange focus on what they are expert at.”