Trend Micro is the latest in an increasingly long list of security vendors found wanting when it comes to securing their own products. The Trend Micro 'Password Manager' vulnerabilities which would enable hackers to execute malicious code and the contents of the password vault, were uncovered by Google Project Zero researcher Tavis Ormandy.
Trend Micro moved quickly to fix the vulnerability, working with Ormandy to identify the flaw and then creating a patch. ActiveUpdates in the product can't be turned off which means that when the update was rolled out, it was quickly uploaded to all customers.
By their very nature, antivirus and security solutions have a large attack surface; they offer lots of layers of protection and are comprised of myriad component structures. It goes without saying that there is a lot of code, often running with high privilege, that has the potential to be flawed.
According to Risk Based Security there have been more than 1,700 vulnerabilities reported in security solutions during the last six years, 372 of them in 2015 alone.
Kaspersky Lab even went as far as to include attacks on security vendors as being a trend to watch for in its 2016 predictions list – perhaps not too surprising as Kaspersky was targeted by Duqu 2.0 malware which it discovered (and stopped) trying to exfiltrate data from its servers last year.
Adrian Sanabria, senior security analyst with 451 Research, told SCMagazineUK.com that we should remember the infamous 'Trusted Computing' memo by Bill Gates which celebrates its 14th anniversary on 17 January. This is every bit as relevant today as it was then, with Gates pointing out that trusted computing is about more than just building as secure a product as possible.
It's about how the product is designed to be used and how the company handles vulnerabilities and issues when they are discovered. Will the vendor readily admit its mistake, act quickly and transparently? It all comes down to whether the customer trusts the vendor to handle the situation appropriately or not.
"After more than a decade of publicised breaches," Sanabria says, "we've seen that the more responsive, honest and transparent a vendor is about issues, the more likely customers are to forgive them. A vendor's true character tends to show when that vendor is under duress, and that can have a big effect on how people perceive the company and its products."
All that said, Sanabria admits that ultimately it's down to the organisation buying the security product "to assume the worst and depend on their own due diligence process".
Paul Fletcher, cyber security evangelist at Alert Logic, agrees that there should be a certain level of trust because a security company should be securing its own code and safeguarding its products. However, that said, ultimately security teams need to "trust but verify" as Fletcher puts it. "Organisations need to dedicate resources in terms of time, training and people in order to completely understand the security solution they have," he advises, "to know the features and strengths and weaknesses of the security tools they are managing."
Splunk security evangelist Matthias Maier reminds us that we are living in "the age of the inevitable breach" and that if you "review the CVE Database, you'll see every major security vendor has reported their product vulnerabilities." So in light of the recent flaws across a whole raft of products, how secure are endpoint security solutions and how much trust should we place in them?
Maier suggests that organisations should "run additional basic penetration tests before software gets rolled out" to uncover not just software vulnerabilities, but also the mis-configurations that can lead to a vulnerability.
As these type of products present such a large attack surface, do vendors not have a responsibility to ensure the strictest of secure development standards are enforced to minimise the potential for harm?
Professor Steven Furnell, a senior member of the IEEE and professor of IT security at Plymouth University, doesn't mince his words when he says, "Given that they are offering products and services that are claiming to protect our systems and data, it is entirely reasonable for customers to assume that such offerings will be sufficiently secure."
And, indeed, given the business they are in, it's reasonable for us to expect that security vendors will be developing and testing their products to appropriate standards, standards which, you might think, would arguably be higher than the average.
"In reality," Prof Furnell admits, "100 percent security will be just as elusive for security vendors as it will be for anyone else." We need to be realistic, therefore, that some flaws may still be discovered. "What we not expect to see," the professor concludes, "is predictable and easily avoidable stuff slipping through."
Slawek Ligier, vice president of engineering at Barracuda Networks, insists that security solutions are already under a much higher level of scrutiny than any other software and for a very good reason. "This scrutiny will lead to better, more secure solutions," he told us. "Security vendors have a responsibility to ensure that their products can stand up to scrutiny, but also have the know-how to do this."