Niksun NetDetector and NetVCR v4.0
Strengths: The ability to reconstruct web pages, chat logs, emails and any data that occurs in the background of a website
Weaknesses: Requires users to have the most updated version of Flash installed
Verdict: Overall, it does everything it says it can do, and there are a lot more excellent features available that we did not have space to show here. Recommended
Niksun NetDetector and NetVCR is a hardware appliance used to monitor a network and capture and warehouse network traffic.
It complements other existing network security tools, such as firewalls, intrusion detection/prevention systems and switches/routers in order to help provide comprehensive defence of hosted intellectual property, mission-critical network services and infrastructure.
Setup is straightforward, as long as you have the information that you need (host name, domain name, default router, IP address, etc). The directions from both the shortened set-up manual and the detailed user guide were clear and easy to understand. As a result, we were able to have the NetDetector up and running in less than an hour. No software installation was needed since everything was run from the hardware device.
The Niksun appliance runs primarily from a browser-based graphic user interface, so it performed extremely well and ran quickly and smoothly. A lot of the content is generated using the Flash multimedia platform, so it would be difficult to use if Flash was not installed on your computer. It can detect network data down to the millisecond, making the generated data precise and accurate. It also allows the user to go from a millisecond up to a broad view so that daily summarised data is usable for analysis.
The documentation was excellent. It covers every aspect of the device, with additional screenshots for reference. The getting-started guide is straightforward on how to easily use the device and the appliance user guide details all of the comprehensive technical features included with NetDetector.
If the documentation is not sufficient for your needs, Niksun's customer support makes up for it. We had a very pleasant experience, especially since we spoke directly with the Niksun developers and technical specialists.
Basic no-cost support is offered with the appliance. Standard and premium levels are available for an extra fee that is based on the product offering and enterprise licence. The standard level includes all upgrades free, as well as customer support by telephone, email and return material authorisation (RMA). Premium support adds onsite, next-day RMA, hot spares and more.