Sendio Email Security 360
Strengths: Uses sender reputation and validation models that reduce spam
Weaknesses: No extra layers of security, lack of documentation, no reporting
Verdict: Moderate value for money and will be a prudent buy only for those looking for basic email security
The Sendio Email Security Platform 360 is an appliance-based solution that verifies email integrity through sender and domain validation along with anti-virus scanning capabilities. It integrates with LDAP services such as Active Directory and applies a set of validation rules that check the validity of the sender, domain or IP reputation before allowing the messages to be delivered.
Installation was cumbersome. Performing initial configuration requires you to flip back and forth between the appliance itself and a remote web interface on a separate machine. We would have liked to see an easier installation process and a setup guide that did not require the installer to monitor a local and remote interface at the same time.
The web interface is driven by a list of functions at the left side of the screen but is also tab-driven in the main content window. The chief functionality is to provide validation checks for inbound and outbound messages, and then approve or deny the email against those rule-sets, based on a series of integrity checks that include sender, silver listing and domain/server validation.
The last step is an anti-virus engine that checks for the presence of malware in the message body or attachments. The solution performs exceptionally with regard to controlling spoofed emails and spam, but it lacks some basic content filtering capabilities, such as key word filtering and basic signature or behaviour-based blocking. Users are able to upload their own contact list in order to 'allow' email communication, but there are no mechanisms to ensure sensitive information can't be sent to those recipients. It is also missing any dashboard view or reporting functionality.
There is no electronic documentation available on the appliance and hard copy manuals were not included. Users are instructed to download materials from the Sendio website. 24/7 phone and email support is included. Its website has a dedicated support portal, which has documentation and FAQs.
The device does excel at preventing spam, but overall it's missing a polished look and feel, as well as any sort of content filtering features that would help provide defence-in-depth to its security posture.