Symantec Mail Security 8300
Strengths: Comprehensive feature set with a strong policy engine
Weaknesses: Reoccurring subscription fees
Verdict: Solid performance from a security leader but it comes at a price due to reoccurring fees
SummaryThe Symantec Mail Security appliance houses several email content management features in one well-integrated device. This includes spam filtering, anti-virus, content filtering and data loss prevention technology, as well as integration with instant messaging. The device can also search deeply into email attachments to find possible hidden threats.
We found this device to be quite simple to set up and configure. The initial setup is done by connecting a monitor and keyboard to the device and entering basic network and domain information. Once set up the device can be connected to the network and further configuration tweaking and management is done through the web-based GUI. This has a clean and organised look with intuitive tab-top navigation.
Symantec Mail Security seamlessly integrates into the existing environment and can pull users and groups for assigning policy. It includes comprehensive and flexible workflow for compliance policies, with features such as the ability to perform multiple actions and apply them to groups, tracking multiple dispositions, a graphical condition builder, pre-built policy templates and dictionaries, regular expressions for regulatory compliance and internal governance, plus more than 50 pre-built policy templates.
The installation and administrator guides are well organised and offer many step-by-step instructions as well as tables and charts. There are, however no visuals such as diagrams or screenshots to further illustrate some functions, which can cause confusion in certain areas.
Standard software support includes access to product upgrades and technical support during business hours for the course of the software subscription. Essential software support provides 24/7 technical support, as well as product updates. Business-critical services include Symantec's premium-level support with onsite and remote services, and a proactive single point-of-contact for customers.
With a hardware price of more than £750 plus subscription costs we rate this average value for money.