"We are not quitting PC business" says #HP UK supremo. Not yet anyway

News by Paul Fisher

UK head of HP Personal Systems Group says group stronger following announcements on webOS and PSG

UK head of HP Personal Systems Group says group stronger following the announcements surrounding webOS and PSG.

In a strongly worded statement, Paul Hunter, Head of HP PSG UK and Ireland said that three options are being investigated

"Whether the company is spun off, sold or kept in the HP portfolio, the team in the UK remains committed to creating and supporting great products and services.There have been a number of incorrect stories saying that HP is quitting the PC business."

"I'd like to reaffirm our commitment to our UK customers regarding both PC products and those that bought webOS devices. HP is the world's largest PC manufacturer. We are the number one PC manufacturer in UK and Ireland. HP PSG UK is only going in one direction, forwards and that means customers can have confidence that existing HP products will be supported under the terms of their warranties as will any future purchases. Likewise, all webOS products will be supported and HP fully intends to support the future development of the webOS platform, though again how that will be managed is still under discussion." he said.

On the decision to stop supporting HP's own webOS devices Hunter pointed to market dynamics, tough competition and a rapidly changing environment.

"Continuing to execute our former device approach was not in the best interest of HP and HP shareholders. HP is fully committed to the ongoing support and service of customers who purchased webOS devices.

Reaffirming HP's commitment Hunter said that there will be a ramping up of marketing and advertising activity in the UK on products ranges like ENVY and TouchSmart for consumer and Elite and ProBooks for business users.

"I apologize that we have been slow to answer some of the questions around webOS. The sheer scale of interest in the discounted products took us a little by surprise. We are now working on ensuring everyone that owns a webOS device has a positive experience." he said.


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