Strengths: Full web-based malware and content protection
Weaknesses: Possibly requires additional hardware
Verdict: This one could be a bit pricey but with its rich feature set, it is worth your attention
WebTitan from SpamTitan Technologies offers protection against many malware-based threats including viruses, spyware and phishing in one soft appliance. It can be deployed in a physical appliance using an ISO or installed within VMware, which provides a great amount of deployment flexibility.
We chose to download and burn the ISO to a CD and install it on our physical server. After the software was installed the appliance had to be configured from scratch with no use of setup wizards. While we like the use of setup wizards to ensure nothing is left unconfigured we found configuring the product to be straightforward. All administration is done via an intuitive and easy-to-use web-based GUI and we found it was simple to administer the appliance.
WebTitan has a lot of policy flexibility and users and groups can be imported directly from Active Directory or LDAP for easy policy assignment. This policy control combined with solid malware protection, web filtering and application control makes this product a solid performer.
Documentation provided with the product includes a quick-start guide and an administration guide. The quick-start guide details the steps necessary to get the appliance up and running in the network, while the administration guide focuses on setting up users and policies, as well as feature configuration. Both of these guides include many screenshots and step-by-step instructions that are easy to follow.
WebTitan offers full support included in the licence fee for customers. Phone technical and email support is available for a fee.* The website also features a knowledgebase and user forum, as well as documentation downloads.
At a price of £563 per year for up to 50 users this product may seem like a steal, but that is before the addition of extra hardware, unless the product is going to be deployed using VMware. However, we find that it does have a decent feature set and is good value for money.
*In the US. Contact regional offices for local support details.